Shipping policy

Shipping & Delivery Policy

We are pleased to offer international shipping to our customers in the Netherlands, Germany, and across Europe.

1. Processing & Shipping Times

• Order Processing: 1–2 business days.
• Standard Delivery: 7–12 business days (dispatched via international express logistics with full tracking).

2. Shipping Rates

• Standard Shipping to the Netherlands & Germany: €4.99
• Free Shipping on all orders over €50.00.

3. Customs, Duties & Taxes (DDP)

All European orders are shipped Delivered Duty Paid (DDP). All prices displayed in our store include applicable VAT, and there are no surprise customs duties or import handling fees upon delivery.

4. Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number. You can monitor your shipment's journey in real time.

5. Contact Us

If you have any questions about your shipment, please reach out to our customer care team at info@zl-shop.com.